Overview

Located in Alexandra

Casual role – as and when required by the business

Collaborative team culture

About the role

ANZ’s Retail and Business Banking unit is made up of our extensive branch network, Contact Centres, Business Banking team, and Broker and Mobile mortgage manager units. Our frontline teams are supported by our Products, Digital Channels, Sales & Service Performance, Merchant Business Solutions, Risk and Customer Insights teams. We’re working really hard as a business unit towards our two goals – to get to number one in customer service and number one in customer growth.

In this role, you will be required to meet customers’ financial transaction needs and contribute to branch performance to outperform business objectives by adopting positive relationship-based service and sales approach that demonstrates genuine concern for identifying the complete financial needs of customers.

This is a face to face customer service/sales based role – generally an introductory level position into the bank, more commonly known as a bank teller.

About you

To be successful in this role, you will ideally bring the following:

Previous experience in Customer Service and sales environments which could include Retail and/or Hospitality

Strong attention to detail

Proven experience in relation to achievement of targets and KPI’s is desired but not essential

Ability to learn quickly and “think on your feet”

Good customer service and meeting sales targets

About ANZ

ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive, and are rewarded, for excellence.

At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We connect you to your world of opportunity.

We work flexibly at ANZ. Talk to us about how this role could be flexible for you.

Tō Ao, Nā Tō Ara – E whakanuia ana e ANZ ngā mea Māori katoa

Your world, your way – ANZ celebrating all things Māori

Watch our Global Stories to see how ANZ aims to meet the needs of our customers and to attract and retain the best people in a changing world (
https://www.youtube.com/watch?v=y9h7oktSut0
).

Applications close on March 14, 2017.

To find out more about working at ANZ or to view other opportunities visit
www.anz.co.nz/careers
.

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