Overview

The AA is one of New Zealand’s most enduring brands and has become a permanent feature of our cultural landscape with more than 110 years of history.

The first port of call for many of our services is through our AA Contact Centre. We receive large volumes of calls for a wide variety of needs and our goal is to provide a fast, efficient and effective service via the appropriate channels.

We currently have a casual opportunity for a motivated and enthusiastic Customer Service Representative in our Service Response Centre (SRC) based in Penrose.

You need to be a people person and a natural communicator; your efforts will not only reward you but will genuinely help others who are in need of professional, friendly and efficient service. You will be highly motivated with drive and energy.

You will have the following:

A ‘can do’ attitude and a flexible approach

Proven customer service experience

Excellent communication skills

Strong organisational and computer skills

In return we provide an excellent training programme and the chance to further develop your skills.

The AA is much more than its Roadservice roots. We offer vehicle testing services, WoF’s, vehicle repairs and service, driver licensing, driver education, tourism, insurances, advocacy, advice and many Member benefits that include fuel discounts, free professional eye checks, free driving lessons and free maps.

We exist to provide excellent service, guidance and value to our 1.5 million Members – this is the heart of the AA and defines everything we do.

With almost 1000 employees as well as different contracting opportunities this means there are a variety of careers available through the AA.

If this sounds like you apply online today!